Produces the HISD Secondary Guidelines and HISD Elementary Guidelines, manuals used by school staff for guidance in school procedures.

Trains campus personnel and responds to queries from school staff and the public on HISD Secondary Guidelines and HISD Elementary Guidelines.

Audits school manual and computerized record keeping as part of the HISD Data Quality Initiative.

Supervises correction of Public Education Information Management System (PEIMS) and Person Identification Database (PID)data by campus personnel.

Maintains attendance boundary maps and street directories.

Approves student transfers.

Provides records retrieval and verification of graduate status for former HISD students.