Contact Us

Benefits Department
4400 West 18th St., Level 1SW
Houston, TX 77092
713-556-6655
HISD Benefits Service Center
877-780-HISD

Location

Holiday contacts and resources

  • • If you have general benefits questions or need help enrolling, please call the HISD Benefits Service Center at 1-877-780-HISD (4473) or visit our website www.hisdbenefits.org.  They are open 7am-7pm, M-F and Sat 7-4pm, except for holidays.

    • If you have any questions regarding 2018 medical claims, network providers or requesting medical ID cards, please call Cigna at 1-800-244-6224 www.mycigna.com.

    • If you need assistance with your prescription benefits, please call Express Scripts at 1-855-712-0331 or visit www.express-scripts.com.

    • If you have questions regarding your dental plan, please call CIGNA at 1-800-244-6224 (PPO and DHMO members) or QCD of America at 1-800-229-0304 (Managed Cost Dental members).  www.mycigna.com, www.qcdofamerica/hisd

    • If you need assistance with your vision benefits, please call EyeMed at 1-844-409-3402. www.eyemed.com.

    • Thru 12-31-2018 If you need to reach the Employee Assistance Program, please contact Aetna Resources for Living at 1-855-574-4473, 24/7. www.mylifevalues.com, Username:HISD, Password:EAP.

    Beginning 1-1-2019, please contact ComPsych (see info pg. 5 of Benefits Guide)

    • If you need to make an appointment at one of the HISD Employee Health and Wellness Centers please call the Hattie Mae White location at 713-957-3908 and the Attucks location at 713-732-3532.

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