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Contacts and resources during the holidays



• If you have general benefits questions or need help enrolling, please call the HISD Benefits Service Center at 1-877-780-HISD (4473) or visit our website  They are open 7am-7pm, M-F and Sat 7-4pm, except for holidays.


• If you have any questions regarding 2018 medical claims, network providers or requesting medical ID cards, please call Cigna at 1-800-244-6224


• If you need assistance with your prescription benefits, please call Express Scripts at 1-855-712-0331 or visit


• If you have questions regarding your dental plan, please call CIGNA at 1-800-244-6224 (PPO and DHMO members) or QCD of America at 1-800-229-0304 (Managed Cost Dental members)., www.qcdofamerica/hisd


• If you need assistance with your vision benefits, please call EyeMed at 1-844-409-3402.


• Thru 12-31-2018 If you need to reach the Employee Assistance Program, please contact Aetna Resources for Living at 1-855-574-4473, 24/7., Username:HISD, Password:EAP.

Beginning 1-1-2019, please contact ComPsych (see info pg. 5 of Benefits Guide)


• If you need to make an appointment at one of the HISD Employee Health and Wellness Centers please call the Hattie Mae White location at 713-957-3908 and the Attucks location at 713-732-3532.