Present your ID card to your provider each time you receive services. The card gives your provider a website and phone number for contacting Cigna to verify your HealthFund balance. Your provider bills Cigna for the services you receive, and, if there’s money in your HealthFund, Cigna pays your provider directly from your HealthFund balance. Pharmacy claims also can be paid from your HealthFund account; however, you must file a paper  claim form to receive reimbursement. Claim forms are available here.