When you go to an in-network participating doctor:
1- Present your Cigna medical plan ID card.
2- Your provider should file your claim directly with Cigna for reimbursement.
3- The card provides a website and phone number to verify your HealthFund balance. If there’s money in your HealthFund, that provider bills Cigna and Cigna pays your provider directly from your HealthFund balance.

If you receive emergency care from an out-of-network provider, you may need to pay the bill and file a claim for reimbursement. Filing your medical claim accesses your HealthFund dollars, too.

Please note: Effective January 1, 2017, HISD no longer offers the HealthFund. You may continue to use any funds you have left over from previous years to pay for eligible expenses as long as you are enrolled in an HISD medical plan.