Technical Support

  • Quentisha Puryear Intermediate IT CSR  

     

    Quentisha Puryear

    Intermediate IT Customer Service Representative

    Quentisha.puryear@houstonisd.org

     

     

     

    IT Support is here to assist you in checking out, utilizing, and troubleshooting Challenge Early College High School’s technology and equipment. You can check out a laptop and/or hotspot, get a student ID card, troubleshoot or install electronics for the classroom, and more.

    After reviewing the FAQs, use the Tech Support Request link to submit your IT request.

FAQs

  • First off, if you have any issues with your laptop, then you should always restart your computer and sign back in to try and fix it.

  • What do I need to know before I bring my laptop to you?

  • My mic isn’t working on my laptop.

  • MS Teams isn’t working anymore, but I don’t have the app-- I just use the website.

  • MS Office Suite isn’t working.

Last Modified on October 2, 2020