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Badge & Network Access

As a new and/or returning HISD employee, you will receive an employee ID number and Welcome Letter from your Pre-Employment Associate once fully cleared of the hire process.


Employee ID Badge
Please refer to the ID Badge Request Form to virtually request an ID badge. The ID Badge team will contact you when the ID badge is ready for pickup. You may pick up your ID badge after you receive your clearance letter at the location listed below. You can also visit Hattie Mae White Educational Support Center to take a photo and get your badge in person during business hours.
Welcome Letter
Your Pre-Employment Associate will send a Welcome Letter via email after you have successfully completed all steps of the hiring process. Your Welcome Letter will provide your start date, salary information, network login ID, temporary password, and instructions to access your HISD e-mail account and the employee portal (myHISD).
Having trouble logging into the network? Contact the HISD Service Desk at 713-892-7378 or 
Location Office Hours
Hattie Mae White Educational Support Center
(Employee Services Reception Area) 
4400 W. 18th street
Houston, TX 77092
Monday – Friday
8 a.m. – 5 p.m.
Summer Hours
Monday - Thursday
7:30 a.m.- 6 p.m.