We suggest restarting the HISD laptop every 2–3 days to ensure that HISD updates are properly installed and to prevent common issues from occurring.

If the laptop fails to turn on, please follow these steps and reach out to us if you notice any lights around the charging port.

1. Press and hold the Power Button for 30 seconds to completely power off the laptop.

2. After waiting for 10 seconds, proceed to restart the laptop.