Transition of Care
Transition of care benefits
Are you receiving ongoing treatment from a provider who is not in the ACO network? You may qualify for transition of care benefits. If approved, you may continue seeing the provider and receive benefits from the plan. Some situations that may qualify for these benefits include:
- Chemotherapy or radiation therapy
- Organ transplants
- Recent major surgery
- Terminal illness
To learn more and apply, call Aetna Member Services at 1-877-224-6857 and ask for a Transition of Care Request form. You must apply for this benefit beginning in January 1, 2020.