• Hattie Mae White Educational Support Center
    4400 West 18th Street
    Houston, Texas 77092
    281-869-3630

    New hours effective the 29th of August
    Monday - Friday: 9:00 a.m.-4:30 p.m.
    Saturday at HMW: 8:00 a.m. - 1 p.m.

    Attucks Middle School
    4330 Bellfort Street
    Houston, Texas 77051
    281-869-3630

    New hours effective the 29th of August
    Monday - Friday: 9:00 a.m.-4:30 p.m.

    HISD Health and Wellness Centers operated by Next Level Urgent Care

    These convenient clinics make it easy for eligible employees and their covered dependents age 5 and older to receive urgent care close to where they work. Walk-in patients are not welcome at this time so please make an appointment on the Next Level app or by calling 281-869-3630.

    PERSONAL, HIGH-QUALITY MEDICAL CARE
    HISD Employee Health & Wellness Centers are here for most of your day-to-day health care and wellness exams. Even better, if you’re enrolled in an HISD medical plan, you can use these services at no cost to you, and also includes care for your covered dependents, age 5 and older.

    If you’re eligible for HISD health care benefits but not enrolled in the HISD medical plan, you can still use the centers for just $65-$125 per visit, plus any additional lab fees.

    Convenient medical care for employees and covered dependents

    • Urgent Care
    • Sports Physicals
    • Headaches
    • Rashes
    • Sprains & Strains
    • Lacerations
    • Urinary Tract Infections
    • Labs
    • Flu Shots
    • Wellness Physicals
    • Interim Care

    Please note: Workers’ comp (on-the-job injuries) are not covered.

    Additional Information on the Next Level website. More on mobile apps 
    Additional information Next Level flyer
    Información Adicional en Español

HISD Health & Wellness Centers

  • next level logo

    HISD staff, including those who are not campus-based, may get a COVID-19 screening at no cost at both onsite HISD Health & Wellness Centers. Please make an appointment online at Next Level Urgent Care (User ID: HISD, Password: Nextlevel) or by calling 281-869-3630.

    New policy for no-shows at HISD Health and Wellness Centers 

    Patients who schedule appointments and fail to keep them cause a negative impact on the workflow of the onsite centers. A visit "no show" is defined as a scheduled appointment that is not canceled or rescheduled at least two hours before the appointment time. A high no-show rate impacts:
    1. Productivity of the centers' staff
    2. Patient satisfaction
    3. Financial return for HISD

    New policy effective Dec. 1, 2021
    First offense: Three (3) no-shows in a 180-day period.
    Consequence: Patient will not be able to visit the HISD Health & Wellness Centers for 180 days.
    Patient will only be able to visit the 16 Next Level Urgent Care Centers contracted through HISD and pay their applicable visit fee. After 180 days, the patient can resume pre-booking appointments.

    Second offense: Patient who then accumulates three (3) additional no shows in a 180-day period.
    Consequence: Patient will be unable to use all centers (HISD Health & Wellness Centers and 16 Next Level Urgent Care Centers contracted through HISD) for 90 days. After the 90-day period, patient can resume utilizing the centers.

    Processes
    Tracking
    • No shows will be tracked as “no show, date” in the patient’s chart using a pop-up alert.
    • Once a patient has three (3) no shows within the above specified time frames, the pop-up alert will be changed to indicate the restrictions that the patient has and when the restriction will end.
    • Patient will be notified of no-show history and the no-show policy when scheduling appointment/during appointment reminder call.
    ☑ How to make appointments at the HISD Health and Wellness Centers 
    Next Level Urgent Care operates the HISD Health and Wellness Centers and has made some adjustments to their website regarding how to make an appointment online. These changes are effective Feb. 1, 2021. Next Level now has a login page for each of the two HISD onsite clinics, where you will have access to scheduling, clinic information, provider bios, blogs, and other health tips. 
    Start by going to the NLUC website here.
    • Click on Employer Solutions, and select Onsite Clinic from the drop-down menu.
    • Where it says Onsite Member, click where it says Click Here
    • This will bring you to the Next Level Client Login page.
    • Log in using the following:
      Username: HISD
      Password: Nextlevel
    That brings you to a page where you can select either the HMW clinic or the Attucks MS clinic. After you select the clinic, you have two choices: Request Same-Day Sick Visit or make an appointment with either Dr. Batts or another clinic staff member. If you request a same-day sick visit, fill out your name and additional information required, and someone at the clinic will call you to discuss your situation. Be sure to use your name as it appears on your HISD ID card and your correct date of birth so that all your clinic records will be in once place.
    Scheduling an appointment on the NLUC app on your mobile device has not been changed and does not require you to log in.
    If you have any questions, please call Next Level at 281-869-3630.
  • The HISD Health and Wellness Centers are available for COVID-19 testing at no cost to employees and their eligible dependents over the age of 5. Appointments are preferred, which can be made on the Next Level mobile app,. Employees should inform the clinics that they are coming in for a COVID-19 test only. Any HISD employee, regardless of if they are enrolled in an HISD medical plan or have been potentially exposed at work, is eligible for testing. Also eligible for testing are any HISD employee’s dependents (age 5 or over) enrolled in an HISD medical plan.
    To expedite testing:
    • Employees must present their HISD identification badge to validate employment status.
    • Dependent eligibility will be validated at the clinics.

    Testing will typically but not necessarily be completed within 24 hours.