Next Level Urgent Care Centers

  • The Next Level app and website are currently experiencing technical difficulties. Appointments can be scheduled by calling 281-869-3630.

    Next Level Urgent Care has moved their Sugar Land clinic to 16312 Southwest Freeway, Sugar Land, TX 77479. This location remains one of 16 urgent care centers contracted by HISD. HISD medical plan members may download the “Get in Line Online” app to schedule an appointment at one of the 16 Next Level Urgent Care Centers, or text “NLUCAPP” to 313131 or call 281.783.8162.

    The 16 Next Level Urgent Care Centers contracted through HISD will reinstate the $20 visit fee for COVID-19 testing for members enrolled in the HISD medical plan. Please note that Select Plan members will not be affected. Free COVID-19 testing is currently available at the two HISD Health and Wellness Centers located at the Hattie Mae White Educational Support Center and Attucks Middle School.

    next level urgent care
    Next Level Urgent Care
    provides walk-in care for non-life-threatening illnesses and injuries such as sprains, strains, simple fractures, lacerations, allergies, rashes, and congestion issues. With convenient locations throughout the Houston area, we are open from 9 a.m. to 9 p.m., seven days per week. 
    All employees and their eligible enrolled dependents covered under an HISD medical plan may use any of the 16 Houston-area Next Level Urgent Care centers listed on the page. Only these 16 locations cited are included. If services are performed outside of these locations, you will be responsible for all charges incurred.

    HISD employees and their eligible dependents enrolled in the Select Plan may use these clinics at no charge. All other employees and their eligible dependents enrolled in an HISD medical plan must pay a $20 visit fee. Employees not enrolled in a HISD medical plan will not be able to use the Next Level Urgent Care Centers under the new program.

    Conditions they regularly treat include the following: ear infections, cold/flu, cough/sore throat, minor burns, lacerations, rash/skin infections, sprains, broken bones, dehydration, and STDs.

    Next Level offers three ways to get in line for an appointment:

    • Call 281-783-8162
    • Get in line online at
    • Text “NLUCAPP” to 313131 to download the app.

    They also welcome walk-ins. For Next Level Urgent Care locations and more information, visit

    All benefit-eligible employees may still use the two HISD Health & Wellness Centers at Hattie Mae White and Attucks Middle School. For those members enrolled in an HISD medical plan, these two HISD centers will still be available at no charge to all employees and their eligible enrolled dependents.

    For benefits-eligible employees not enrolled in an HISD medical plan, an office visit will cost $65. The HISD Health & Wellness Centers at HMW and Attucks Middle School will continue to operate at their current schedule. For more information on the onsite clinics, please visit and click on the “HISD Clinics” icon.