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Next Level Urgent Care Centers Expanded Access
Many of you enjoy the ease and convenience of medical care through the HISD Health and Wellness Centers at Attucks Middle School and Hattie Mae White Educational Support Center, as well as the Next Level Urgent Care Centers (NLUCCs) contracted through HISD.
Additionally, HISD medical plan members have access to 16 local NLUCCs through our after-hours urgent care service for a flat fee of $20 per visit or $0 for Select Plan members.
Starting April 1, 2024, HISD medical plan members (employees and their covered dependents) will have expanded access to all NLUCCs statewide in addition to care at our two onsite clinics.
The NLUCC-owned clinics operate from 9 a.m. to 9 p.m. seven days a week for urgent care needs. The NLUCC after-hours service fee remains a flat $20 per visit ($0 for Select Plan members). To access this care, HISD medical plan members can call 281-783-8162; get in line online at nextlevelurgentcare.com; or download the Next Level app and press “Get in Line”. Specific same-day appointment times can also be made at many clinics.
Medical plan members may continue to visit any of the two HISD Health and Wellness Centers for urgent care and interim primary care needs for a $0 member responsibility. Benefits-eligible employees not enrolled in the HISD medical plan may utilize the two HISD Health and Wellness Centers for a fee of $65 per visit, plus applicable lab charges.
To make an appointment at an onsite HISD Health and Wellness Center, use the Next Level app on your cell phone; call 281-869-3630; or make an appointment online.
To make an appointment online:
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Visit Next Level Urgent Care
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Click on the “Employer Solutions” dropdown
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Select “Next Level Onsite Clinic”
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Click on “Onsite Member? Click here.”
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On the Next Level Client Login page, log in using:
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Username: HISD
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Password: Nextlevel
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You will be brought to a page where you can select either the HMW clinic or the Attucks MS clinic. After you select the clinic, you have two choices: “Request Same-Day Sick Visit” or make an appointment with one of the clinicians. Check both clinics to determine if same-day appointments are available. Be sure to use your name as it appears on your HISD ID card and your correct date of birth.
Please note that both onsite Health and Wellness Centers will remain open during the lunch hour. The hours of operation are:
Hattie Mae White Onsite Clinic
4400 West 18th Street, Houston 77092
Monday-Friday, 9 a.m. - 4:30 p.m.
Saturday, 8 a.m. - 1 p.m.Attucks Onsite Clinic
4330 Bellfort Street, Houston 77051
Monday-Friday, 9 a.m. - 4:30 p.m.For questions, call 281-869-3630.
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Next Level Urgent Care Centers
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Next Level Urgent Care has moved their Sugar Land clinic to 16312 Southwest Freeway, Sugar Land, TX 77479. This location remains one of 16 urgent care centers contracted by HISD. HISD medical plan members may download the “Get in Line Online” app to schedule an appointment at one of the 16 Next Level Urgent Care Centers, or text “NLUCAPP” to 313131 or call 281.783.8162.
The 16 Next Level Urgent Care Centers contracted through HISD will reinstate the $20 visit fee for COVID-19 testing for members enrolled in the HISD medical plan. Please note that Select Plan members will not be affected. Free COVID-19 testing is currently available at the two HISD Health and Wellness Centers located at the Hattie Mae White Educational Support Center and Attucks Middle School.
Next Level Urgent Care provides walk-in care for non-life-threatening illnesses and injuries such as sprains, strains, simple fractures, lacerations, allergies, rashes, and congestion issues. With convenient locations throughout the Houston area, we are open from 9 a.m. to 9 p.m., seven days per week.
All employees and their eligible enrolled dependents covered under an HISD medical plan may use any of the 16 Houston-area Next Level Urgent Care centers listed on the page. Only these 16 locations cited are included. If services are performed outside of these locations, you will be responsible for all charges incurred.
HISD employees and their eligible dependents enrolled in the Select Plan may use these clinics at no charge. All other employees and their eligible dependents enrolled in an HISD medical plan must pay a $20 visit fee. Employees not enrolled in a HISD medical plan will not be able to use the Next Level Urgent Care Centers under the new program.
Conditions they regularly treat include the following: ear infections, cold/flu, cough/sore throat, minor burns, lacerations, rash/skin infections, sprains, broken bones, dehydration, and STDs.
Next Level offers three ways to get in line for an appointment:- Call 281-783-8162
- Get in line online at nextlevelurgentcare.com
- Text “NLUCAPP” to 313131 to download the app.
They also welcome walk-ins. For Next Level Urgent Care locations and more information, visit www.nextlevelurgentcare.com/.
All benefit-eligible employees may still use the two HISD Health & Wellness Centers at Hattie Mae White and Attucks Middle School. For those members enrolled in an HISD medical plan, these two HISD centers will still be available at no charge to all employees and their eligible enrolled dependents.
For benefits-eligible employees not enrolled in an HISD medical plan, an office visit will cost $65. The HISD Health & Wellness Centers at HMW and Attucks Middle School will continue to operate at their current schedule. For more information on the onsite clinics, please visit www.HISDBenefits.org and click on the “HISD Clinics” icon.