• 2024 coverage cost comparison

  • 2023 Coverage Cost Comparison

  • Kelsey Care Medical Plan Explained

    • More than 400 doctors at 20 Houston-area Kelsey-Seybold Clinic locations:
    • More than 150 primary care doctors and 180 specialists
    • accredited ambulatory surgery centers
    • 2 cancer center locations
    • 1 sleep center

    If you need hospital care, your Kelsey-Seybold doctor will determine the most appropriate hospital for your care. Kelsey has onsite pharmacies located at 15 of their clinics. Kelsey is also approved by Express Scripts as a Smart 90 pharmacy, so you can even get your 90-day maintenance medications filled at a Kelsey-Seybold pharmacy.

    CVS HealthHUBs and MinuteClinics are now in-network for Kelsey-Seybold ACOdoctors
    The CVS HealthHUBs and MinuteClinics are now in-network facilities for the Kelsey-Seybold ACO network. This includes the Kelsey-Seybold Select Plan, Basic Plan, and Basic Plus plans.

    Kelsey ACO members may access these facilities for a variety of services for an office visit copay of $30 per visit and $65 for each visit with a licensed behavioral health counselor.

    As a reminder, Texas Medical Neighborhood and Memorial Hermann ACO members will continue to have access to the CVS HealthHUBs and must satisfy their deductibles and coinsurance in order to use the service. To learn more about CVS HealthHUBs and MinuteClinics, including plan benefits, locations, and services, please contact Aetna customer service at 877-224-6857.

    How to Find a Provider from HISD Benefits on YouTube.

    To view a map of Kelsey Clinics locations, click here

    PCP/Specialists Referrals
    Kelsey-Seybold Medical Group will be your assigned PCP; however, you can see any Kelsey Seybold PCP or Specialist at any of their locations without a referral.

    What you get with Kelsey ACO

    Predictable Costs:

    • $30 for Primary Care office visit
    • $65 for Specialist office visit
    • Lab tests and X-rays are subject to deductible and coinsurance.

    Virtual Health Video Visits

    • $20 for Primary Care
    • $55 for a Specialist

    Easy-to-Use Coordinated Network

    • See any Kelsey-Seybold primary care doctor or specialist in 55 medical specialties
    • One-Stop Shopping: Exams, lab services, and routine X-rays at any Kelsey-Seybold Clinic locations
    • On-site pharmacy at 15 Kelsey-Seybold Clinic locations
    • View doctor bios and videos at
    • Emergency care and urgent care centers through Aetna
    • Offering 400+ Kelsey-Seybold doctors, top hospitals, and affiliated specialists

    KelseyCare Aetna offers quality and convenience

    • See any Kelsey-Seybold doctor at any location, any specialty - no referral needed
    • See a doctor today! Go to, enter your zip code, and schedule the next available appointment.
    • 24-hour appointment scheduled at 713-442-0000 or
    • MyKelseyOnline - Email your doctor, get most test results, and schedule appointments online
    • Virtual Health Services
      E-visits available 365 days, evenings, and weekends; Video Visits available days, evenings, and weekends for more than 50 medical conditions/symptoms using your camera-enabled smartphone, tablet, or computer. Visit for more information.
    • Access to world-class hospitals, including CHI St. Luke’s Health, Texas Children’s Hospital, Memorial Hermann, Houston Methodist, and select HCA Hospitals.
    • After-Hours Kelsey Nurse Hotline at 713-442-0000
    • Saturday appointments for sick and well care, 9 a.m. to 2 p.m. at four locations
    • Pediatric appointments until 6 p.m. at specified locations. Free "Get Acquainted" visits by pediatricians.
    • KelseyCare Aetna Concierge at 713-442-9593 helps you choose a doctor, find the most convenient clinic location, and resolve any questions or concerns.

    Kelsey-Seybold doctors are admitted to hospitals in the Texas Medical Center and in the community
    Texas Children’s Hospital - Texas Medical Center, The Woodlands, West Campus
    Houston Methodist - Baytown, Katy, Sugar Land, Texas Medical Center, The Woodlands, Willowbrook
    CHI St. Luke’s Health - Texas Medical Center, Sugar Land, The Woodlands, The Vintage
    Memorial Hermann - Katy, Memorial City, Pearland
    HCA Houston - The Woman’s Hospital of Texas, Clear Lake Regional Medical Center.

    Why is this important for you and your family?kelsey basic and plus plan chart
    Your Electronic Medical Record: Kelsey-Seybold Clinic’s collaborative approach, and the electronic medical record system, allows seamless coordination among Kelsey-Seybold primary care, specialty care, pharmacy, and nursing.

    • Latest clinical information
    • Lab results
    • X-rays and advanced imaging
    • Medications
    • Preventive exams

    Ambulatory Surgery Center

    • 30 pre-op and 30 recovery beds
    • 20,000 procedures a year
    • 100 employees, 45+ surgeons
    • Outpatient-based fee structure

Video and E-visits

  • Primary and Specialty Care Video Visits

  • Adult and Pediatric E-visits

Service Phone Number/Website
KelseyCare Aetna Concierge
How care at Kelsey-Seybold Clinic works available
Monday – Friday, 8 a.m. – 5 p.m.
24-hour Appointment Scheduling
To schedule an appointment,
call our 24/7 contact center
or go to
After-Hours Nurse Hotline
Speak with a Kelsey-Seybold nurse after regular business hours, on holidays, and on weekends. Our After-Hours Nurse can assist you and refer you for care.
or toll free:
Kelsey-Seybold Clinic Website
For more information about Kelsey-Seybold physicians and locations.
Please go to
MyKelseyOnline Help Line
For assistance signing up for MyKelseyOnline or for help with setting up or using your account, please call the MyKelseyOnline Help Line Sunday - Saturday, 7 a.m. to 9 p.m.
Text Communication for individuals using a telecommunication device.
Medical Emergency
Call 911 for life-threatening medical emergencies. Bring your insurance card to the hospital and contact your health plan as soon as possible.