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  • Start the year strong with better habits 

    Better oral habits-What you should know: 
    Start this year off with a few habits that are simple to stick with. These small changes really add up over time. 

    Replace your toothbrush every three to four months.
    New year. New you. New toothbrush. It’s important because over time, bristles become frayed and less effective at cleaning your teeth.

    Brush twice a day for two minutes
    Following the American Dental Association’s guidelines helps reduce cavity-causing plaque and lowers your risk of gum disease.
    Most people only brush for about 45 seconds. But by brushing for a full two minutes, you can remove up to 26% more plaque.

    Floss once a day
    Flossing is an important way to reduce your risk of gum disease (periodontitis).
    Pro tip: Floss before you brush so you can remove any food, bacteria, and plaque, and then effectively clear it away.

    Get at least two dental check-ups this year
    There’s a reason your plan covers two annual dental check-ups. By getting regular cleanings and X-rays, you can help keep your mouth healthy and catch any problems while they’re still small.

    Reduce sugars
    Every time you eat or drink something sugary, your mouth creates acid that can lead to tooth decay, so try to cut down on sugary foods and beverages or at least have them at the same time as a meal so there’s more saliva to reduce the effect of the acid.

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    Cigna Dental Virtual Care


    Cigna Dental Virtual Care Available in Texas as of 9/1/21
    Access dental care without leaving home. Log on to myCigna

    The dentist will see you now.woman with laptop
    Toothaches, chipped teeth and oral infections don't care what time of day it is. But neither do the Cigna Dental Virtual Care dentists. If you need dental care and are unable to reach your regular provider, you now have the option to consult with a dentist through a video call. The best part? Cigna Dental Virtual Care is available 24 hours a day, seven days a week.

    A new option for urgent dental care.
    To assist you during the COVID-19 pandemic, we're making Cigna Dental Virtual Care available so that you can speak with a dentist about urgent dental care needs from the comfort and safety of your own home.

    Convenient dental consults at home.
    While we recommend that you contact your dentist first to see if they can provide virtual care, we recognize that this may not always be possible. That's why we've partnered with The TeleDentists, a virtual dental care company that's been serving customers since 2018. The TeleDentists connects you with a licensed dentist who, through a video call, can help address urgent dental situations like toothaches, infection, swelling, bleeding, and more. They can also prescribe medication2 to be filled at your local pharmacy, if necessary.

    The nature of this type of care delivery precludes dentists from performing more involved procedures, but if the dentist determines such care is needed, they can help guide next steps. 

    How to access Cigna Dental Virtual Care.
    If your dentist is unable to assist with your urgent dental care need, simply log on to your account and follow the prompts to the virtual care portal

    • You must connect to the portal via your account in order to use the service without having to enter a payment method.
    • Once you've entered the online portal, you will be prompted to create an account on "The TeleDentists" website, and provide basic health information.
    • You will be prompted to download and install a video chat application, and then confirm whether you want to see a dentist now, or schedule an appointment for a later time.
    • When you are ready to consult with a dentist, you'll enter a virtual waiting room where a dentist will connect with you in ten minutes or less.
    • Note: Wait times may be longer due to increased demand, and if your wait time exceeds ten minutes, a virtual customer service representative will join you in the waiting room for an update.

     View this Flyer for additional information.