DIABETES RESOURCES
In 2019, 463 million adults (1 in 11) were living with diabetes worldwide. According to the American Diabetes Association, 34.2 million Americans, or 10.5% of the population, had diabetes. Of the 34.2 million adults with diabetes, 26.8 million were diagnosed, and 7.3 million Americans don’t even know they have it.

Frequently Asked Questions

  • Why are members being sent a new device?

  • What should members do with their old device?

  • How does a member activate their new device?

  • What date will the cellular service turn off?

  • How should members properly dispose of their old devices to ensure their information is protected/erased?

  • Will the old test strips work in the new device?

  • Will the new device work the same as the old device?


  • The Livongo Diabetes Management Programlivongo kit
    Has open slots available on a first-come, first-served basis. The Livongo program for HISD is capped at 500 participants.

    Livongo offers support for diabetes, including unlimited test strips at no cost; the Livongo connected meter that provides real-time tips and uploads readings; and access to health coaches who are certified diabetes educators and may assist with nutrition planning and lifestyle management.

    If you’re not already a member, see if you’re eligible at join.livongo.com/HISD/new. The program is offered at no cost to eligible members with diabetes and coverage through the HISD medical plan. If you have any questions, please call Livongo Member Support at 800-945-4355. 

    Diabetes Management System from HISD Benefits on Vimeo.

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