The Houston Independent School District values parents as partners in preparing our students to succeed in college, career, and beyond. The Family and Community Engagement (FACE) Department is dedicated to building intentional school-family-and community partnerships to advance student achievement. FACE aims to engage and empower families by promoting a welcoming environment, honoring families, and linking activities to learning.

FACE goals include:

• Facilitate the development of parent partnerships at the district and campus level so that all parents have access to inform and influence decisionmaking.
• Build a “best in class” customer service model that efficiently and effectively responds to all parents’ needs.
• Rebuild parent communications and engagement infrastructure to provide parents with clear, easy pathways to reach campuses and district staff and gather information.
• Create a parent advocate mindset district-wide, so every parent question or concern is managed from origination to resolution efficiently and create accountability systems for parent responsiveness