HISD Transportation Services is launching Let’s Talk!, an easy-to-use, online program that will streamline communication by giving parents and school staff a central location where they can submit questions and concerns, track their inquiries, get quick answers, and rate our service. Let’s Talk! will not replace Customer Care but will allow both Transportation and Customer Care to focus on improving customer service and reducing response times.

To use Let’s Talk!, open this link or download the Let’s Talk! app in the App Store or Google Play, click “Get Started,” and then enter the ID: HI1862 when prompted. You can remain anonymous, but if you leave your contact information, you’ll receive a personal response within two business days.