How to Address a Campus Concern

  • When addressing concerns regarding school policies or employees, follow these steps for a productive resolution:

    1. Initiate contact with the person involved to discuss the issue.
    2. If the problem persists, reach out to the principal.
    3. Should the matter remain unresolved, contact the Parent Community Assistance Office at (713) 556-7121 or email at ParentAssistance@houstonisd.org.
    4. Allow 48-72 business hours after reporting your complaint for updates.