Facilities, Maintenance, & Operations (FMO) provides a variety of services that support all FMO departments from customers at our schools, to budgeting, to professional development for each FMO employee throughout the district.

 

The Customer Support Center is a 24/7 operation. It serves as the initial point of contact for schools and facilities reporting maintenance requests, placing fire alarm systems on test and provides Security Access as well as Security Reports. Please call (713) 556-9400 

or send an email to CFSCustomerService@houstonisd.org 

to reach the Customer Support Center.

The Training staff is charged primarily with providing FMO employees opportunities for professional development training in their assigned job duties, areas of craft specialization, and elective skills development.

 

The Professional Development Department understands that the quality of life for FMO, and all of its departments, is dependent upon the magnitude and quality of training designed to develop the potential of all personnel. We are committed to providing technical skill development for maintenance and crafts personnel, management development for administrative personnel, health and safety awareness, and skills development for administrative support staff.  Customer satisfaction is the primary focus of each administrative level. Training staff members ensure employee participation in instructional activities to enhance job performance.