• Back  Continue

  • Contact Information for Parents

  • Department Contacts

    For General Support

    HISD @ H.O.M.E. Hotline
    713-556-INFO (4636)
    Monday - Friday 
    7:00am - 7:00pm

    For help with network or username/password

    IT Service Desk
    713-892-7378 (SERV)
    Monday - Friday 
    6:30am - 5:00pm 

    For help with Instructional Technology Support

    Instructional Technology
    Book an Online Appointment

    For help with Accessing Instructional Resources


    Social and Emotional Learning Supports and Questions

    School Office

    If you have a concern about a school policy or employee, please follow the steps outlined below to resolve the issue in a productive and positive manner:

    1. Contact the person you have a complaint about and discuss the issue.
    2. If the problem persists, contact the principal.
    3. If still unresolved, contact the Parent Community Assistance Office at (713) 556-7121 or at ParentAssistance@houstonisd.org
    4. Allow 48-72 business hours after reporting your complaint for updates.
  • Back  Continue